All EXPRESS orders placed after December 18th 11:59PM EST are NOT guaranteed for holiday delivery.

December 15th is the deadline set forth for guaranteed holiday delivery on all GROUND deliveries.

glerups will do our best to get your packages to you in good time. However, these deadlines are set by our shipping partners.

For all orders placed close to the deadline, it is extra important that there is someone present at the shipping address at the time of delivery. glerups is not responsible for holiday porch pirates, packages left outside in the weather, or packages delivered to a home with no one present.

Please note that the above dates are indicative and are the recommended last shipping days from our shipping partners. Once the item/s leave our warehouse it transfers responsibility to the shipping carrier of your choosing. Questions regarding tracking, delivery etc may be handled with FedEx or UPS directly. Please check your email for your tracking number. Factors beyond glerups control (such as strikes, winter weather conditions, etc.) may delay your orders. Please remember to order in good time.

CLOSED FOR THE HOLIDAYS
Allowing our team glerups employees a “Pure Danish Hygge” break with their family and friends during the holidays, we wish to share this special note for all of you regarding holiday hours and returns.

The webshop will be open during the holidays. However, our office and phone lines will be closed.

Please note ALL order fulfillment will see delays during this time. The warehouse will process all orders in the order of which they were received.

The glerups office is CLOSED from  
Friday December 20th. 2024 to Wednesday January 1st. 2025.
REOPENING THURSDAY JANUARY 2nd

All orders submitted on/after November 1st, 2024
will be eligible for return until Tuesday January 31st, 2025.

For info on Returns, Gift Exchanges, or Warranties please email customer service at glerupsusa@gleurps.com our Christmas

autoreply while we are out of office will cover most information including
clickable links to direct you for your questions. 😊

We thank you for your support and patience during this time,

and wish you a very Happy
Holidays and Happy New Year